Job Description

Are you more than just a manager?

Do you possess a fiery passion and a heartfelt purpose?

Do you invest your whole self into everything you do... while enjoying the journey?

Can you create and oversee an environment where guests depart feeling enriched, engaged, and fulfilled?

If so, we are eager to see your CV!

MAIN DUTIES AND RESPONSIBILITIES:

· Delivery of culture of service excellence, through role modelling the appropriate behaviours, through inspiring the team to deliver excellent service consistently daily, to encouraging team members to engage confidently with all guests and to work with the restaurant and kitchen teams to ensure a culture of improvement and best practice.

· Business management, ensuring the overall success of the Restaurant by maximising revenue and profit through focus on sales, management of costs, participation in planning and delivery of marketing initiatives including social media and implementation of robust business processes.

· Employee motivation and development, ensuring the team are well trained, motivated to perform and achieve their full potential, to drive a culture of openness, exceptional communication and teamwork.

THE CANDIDATE FOR THE POSITION WILL HAVE:

· Experience in a Management role in a Hotel Restaurant in a similar sized property at 4* or 5* level.

· Genuine focus on exceptional customer care and ability to ensure service standards are delivered consistently.

· Proven ability and interest in motivating, developing and leading a team of employees to deliver on and exceed customer expectations.

· Strong financial and business acumen including driving revenue, managing budgets, ordering and purchasing, and compiling and delivering a sales & marketing plan.

· Focus on working with Head Chef and his team to continue to drive improvements in the dining experience for all customers

· Excellent organizational skills, communication skills and interpersonal skills

· Ability to work as part of a hotel management team in a busy property.

If you are a strong leader with exceptional organizational skills and a passion for training and mentoring your team, then bring your expertise to our client's team as they strive to surpass guest experience expectations.